Using Your Owner Website

Man working at home, Melbourne, Australia

The best part of Ownership? Going on vacation, of course!

We know the happiest Owners are informed Owners. So, we’re making it easier than ever for you to stay up to date about your benefits, what’s new, and how to get the most out of your Ownership.

Visit The Lounge — your one-stop shop for Owner resources. You’ll find your dashboard, vacation offers, travel inspiration, learning resources, and more. There’s also a video that walks you through many of its features. 

Use your online account to:  

  • See a personalized dashboard of your Ownership
  • Book vacations 
  • Review upcoming reservations 
  • Confirm your week(s)
  • Purchase Guest Certificates 
  • Manage your profile 

Explore the programs available to you based on your Ownership, such as THIRDHOME exchanges and adventures, World of Hyatt®, Interval International®, and more. 

Need  more help? Call the new dedicated Fractional Owner Services phone number at 800-239-7110, Monday through Friday, 10 AM to 6 PM Eastern Time.

You may also contact the GO HYATT Team to speak to associates with expertise on all types of Ownership at 800-GO-HYATT (800-464-9288), Monday through Friday: 9 AM to 8 PM Eastern Time and Saturday: 9 AM to 5 PM Eastern Time.

More Travel Inspiration

Couple having a drink on the Icon of the Seas cruise ship
For Owners

Cruise Vacations Within Reach

As a Hyatt Vacation Club® Owner, you already appreciate the unparalleled experiences offered at our distinctive villa resorts in unique, hand-selected destinations.

Now, you can expand your vacation options even further by using your points to book a cruise through the BEYOND program. This award-winning, innovative program allows eligible Portfolio Points and Platinum Points Owners to transform their points into extraordinary vacation experiences, including cruises and curated tours around the globe.

Key West
For Owners

30 Years Goes a Long Way

When Hyatt Hotels Corporation* entered the exciting world of vacation ownership in 1995, the company was venturing into unknown territory. But 30 years later, what’s been created is a legacy of helping families discover the power of vacations and the value of reconnecting with each other regularly.

What started with one charming Key West resort has grown to a thriving collection of 20+ resorts in unique, hand-selected destinations, and beyond. The memories will last a lifetime for the thousands of families who have become part of the Hyatt Vacation Club® family. But how did we get here?

A cityscape at dusk with tall buildings illuminated by lights from within. The sky transitions from day to night
New York City
Travel Tips

New York’s Hot Spots & Shops

New York City isn’t just a destination. It’s got an aura of its own that surges with energy and excitement.

And if you’re looking for a gateway to the city, look to Thompson Central Park New York, which is just steps away from the best of Manhattan. The 56th Street hotel on the south edge of Central Park offers great access to the shows at Carnegie Hall, the art at MoMA, and many fine dining destinations.*