Terms of Use 

HyattVacationClub.com Terms of Use 
Last Modified: April 1, 2022, WHV Resort Group, Inc. 

  

The content and information ("WHV Resort Group, Inc. Information") displayed on this Hyatt Vacation Club website (“Site “) is the property of WHV Resort Group, Inc., ("WHV Resort Group") and/or other parties. The downloading, reproduction, or retransmission of WHV Resort Group Information, other than for non-commercial individual use, is strictly prohibited. Please feel free to browse the Site at any time; however, by browsing this Site, you are subject to the terms and conditions (“Terms and Conditions”) of this Site. By accessing this Site, you accept, without limitation or qualification, the following Terms and Conditions. If you do not accept the Terms and Conditions, then please discontinue your use of this Site. 
 
 

TERMS AND CONDITIONS 

Use of Site 
WHV Resort Group, Inc. reserves the right, in its sole discretion, to amend the Terms and Conditions, and to modify, add or discontinue any aspect, content, or feature of the Site. Such amendments, modifications, additions, deletions shall become effective upon notice thereof, which may be provided to you by posting on the Site, via e-mail or any other means. Continued use of the Site by you shall constitute your binding acceptance of any such amendments, modifications, additions or deletions. The Site is owned and operated by WHV Resort Group, Inc., and its affiliated companies and contains material that is derived in whole or in part from material supplied and owned by WHV Resort Group, Inc. and other sources. Such material is protected by copyright, trademark, and other applicable laws. You may not modify, copy, reproduce, republish, upload, post, transmit, publicly display, prepare derivative works based on, or distribute in any way any material from the Site, including but not limited to text, audio, video, code, and software. WHV Resort Group, Inc. neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with WHV Resort Group, Inc.. WHV Resort Group, Inc.’s Sites may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of WHV Resort Group, Inc. and/or other parties. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of WHV Resort Group, Inc. and/or other parties is granted to or conferred upon you. 
 
You agree that you will make only legitimate and good faith inquiries, requests and reservations for the benefit of or use by you and your invited guests only. 

LIMITATION OF LIABILITY 

YOUR USE OF, AND BROWSING IN THE SITE, IS AT YOUR OWN RISK. YOU ASSUME FULL RESPONSIBILITY FOR IMPLEMENTING SUFFICIENT PROCEDURES AND CHECKS TO SATISFY YOUR REQUIREMENTS FOR THE ACCURACY AND SUITABILITY OF THE SITE, INCLUDING THE INFORMATION, AND FOR MAINTAINING ANY MEANS THAT YOU MAY REQUIRE FOR THE RECONSTRUCTION OF LOST DATA OR SUBSEQUENT MANIPULATIONS OR ANALYSES OF THE INFORMATION PROVIDED HEREUNDER. YOU ACKNOWLEDGE THAT YOUR USE OF THE SITE AND ANY INFORMATION SENT OR RECEIVED IN CONNECTION THEREWITH, MAY NOT BE SECURE AND MAY BE INTERCEPTED BY UNAUTHORIZED PARTIES. YOU ASSUME RESPONSIBILITY FOR THE ENTIRE COST OF ALL NECESSARY MAINTENANCE, REPAIR OR CORRECTION TO YOUR COMPUTER SYSTEM OR OTHER PROPERTY. IN NO EVENT SHALL WHV RESORT GROUP, INC., ITS PARENT OR SUBSIDIARY COMPANIES OR ITS AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR WITH THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ADVERTISED IN OR OBTAINED THROUGH THE SITE, REMOVAL OR DELETION OF ANY MATERIALS OR RECORDS SUBMITTED OR POSTED ON THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF WHV RESORT GROUP, INC. OR ANY OF ITS SUBSIDIARY COMPANIES, AFFILIATES OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. THIS WAIVER APPLIES, WITHOUT LIMITATION, TO ANY DAMAGES OR INJURY ARISING FROM ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, FILE CORRUPTION, COMMUNICATION-LINE FAILURE, NETWORK OR SYSTEM OUTAGE, OR THEFT, DESTRUCTION, UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF ANY RECORD. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WHV RESORT GROUP, INC., ITS PARENT OR SUBSIDIARY COMPANIES, AFFILIATES OR SUPPLIERS SHALL NOT BE LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF THE SITE. You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the Site, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you agree that you will not use any robot, spider, other  device, or manual process to monitor or copy our Web pages or the content contained herein, without the prior express consent from an authorized WHV Resort Group, Inc. representative (such consent is deemed given for standard search engine technology employed by Internet search Web sites to direct Internet users to the Site). 

The Site may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of the Site (“access codes”). The content contained in such restricted areas is confidential to WHV Resort Group, Inc. and is provided to you for your personal use only. We reserve the right to prohibit the use of such access codes on your behalf by third parties where we determine that such use interferes with the Site’s operation or results in commercial benefits for other entities to our detriment. You have a unique password so that access to information can be restricted. It is your responsibility to not share and otherwise protect the confidentiality of the password. WHV Resort Group, Inc. assumes no liability for any access to information or transactions that are executed with the password provided to you. We strongly recommend that you change the password on a periodic basis and any time you suspect that knowledge of the password has been obtained by others. 

 

SUBMISSIONS 

 
Any communication or material you transmit to the Site by direct online submission, electronic mail or otherwise will, except as set forth in our Global Privacy Statement, be treated as non-confidential and non-proprietary. Anything you transmit or post shall, except as set forth in our Global Privacy Statement, be deemed the property of and may be used by WHV Resort Group, Inc. or its affiliates, for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, WHV Resort Group, Inc. is free to use and shall be deemed to own, any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever, including, but not limited to, developing, producing, manufacturing, and marketing products and services using such information. Disclosure, postings, submission, or offer of any submissions to the Site shall constitute an assignment to WHV Resort Group, Inc. of all worldwide rights, titles, and interests in all copyrights and other intellectual property rights in such submission. WHV Resort Group, Inc. may edit, copy, publish, distribute, translate, and otherwise use in any medium any submission that you forward to WHV Resort Group, Inc. or post on the Site and WHV Resort Group, Inc. will exclusively own all such rights, titles, and interest and shall not be limited in any way in its use, commercial or otherwise, of the submission or posting. WHV Resort Group, Inc. is and shall except as set forth in our Global Privacy Statement,  be under no obligation to: (1) maintain any of your or any user’s submissions or postings in confidence; (2) to pay to you or any user any compensation for any submissions; or (3) to respond to any of your or any other user’s submissions or postings. 

COPYRIGHT PROTECTION 

 
If you believe in good faith that materials hosted on the Site infringe your copyright you may send written notice to the designated copyright agent for WHV Resort Group, Inc. on behalf of WHV Resort Group, Inc. that includes the following information. Please note that your complaint will not be processed if it is not properly filled out or is incomplete. Any misrepresentations in your notice regarding whether content or activity is infringing may expose you to liability for damages. 

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit WHV Resort Group, Inc. to locate the material.
  4. Information reasonably sufficient to permit WHV Resort Group, Inc. to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted. 
  5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

 
You may send your completed notice to us at WHV Resort Group, Inc., 300 Rancheros Dr. Suite 450, San Marcos, CA 92069, Attn: Law Dept. IP Counsel, or by email to copyright@mvwc.com

 

TRADEMARKS 

The Company name, logos, including without limitation, the Hyatt Vacation Club logo, and all related names, resort names, logos, product names, program names, and service names, designs and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. All other names, logos, product and service names, designs and slogans on this Website are the trademarks of their respective owners. 

 

MOBILE TERMS AND CONDITIONS 

Effective Date: September 15, 2020 

Appointment Confirmation and Promotions 

Receive text messages from Hyatt Vacation Club through your mobile device. Text JOIN to 50230 to receive text messages; typically not to exceed 5 text messages per month with Appointment Confirmations and Promotions. Message and data rates may apply. 

By opting in to this service, you consent to receive mobile text alerts using an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services. 

By signing up, you are confirming you are over the age of 13. 

STOP Information 

Text STOP to 50230 to stop receiving Appointment Confirmations and Promotions messages from Hyatt Vacation Club (you will receive a confirmation text). 

HELP Information 

For additional information, text HELP to 50230 or contact Customer Support at soleilmarketing@vacationclub.com. 

Supported carriers are: 

AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - South Central Comm, Rina - Syringa, Rina - UBET, Rina - Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages. 

We take your privacy seriously. Please visit https://HyattVacationClub.com/privacy-policy to review our privacy policy. 

 

MESSAGE BOARDS 

 
The Site may provide you and other users an opportunity to submit, post, display, transmit and/or exchange information, ideas, opinions, photographs, images, notes, video, creative works or other information, messages, transmissions or material to us, the Site, or others (“Post” or “Postings”). Postings do not reflect the views of WHV Resort Group, Inc.; and WHV Resort Group, Inc. has no obligation to monitor, edit, or review any Postings on the Site. WHV Resort Group, Inc. assumes NO responsibility or liability arising from the content of any such Postings nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or inaccuracy contained in any information within such Postings on the Site. You are strictly prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. WHV Resort Group, Inc. will fully cooperate with any law enforcement authorities or court order requesting or directing WHV Resort Group, Inc. to disclose the identity of anyone posting any such information or materials. 
 
Registration as a User of the Message Boards implies that you accept that you will not post any material likely to cause offense, that is protected by copyright, trademark, or other proprietary right – without the express permission of the owner of such copyright – or that contains personal phone numbers, email addresses, physical addresses or other contact information. That you will not use the Message Boards to post or transmit advertisements or commercial solicitations of any kind. WHV Resort Group, Inc. and its agent have the right to edit, censor, delete or otherwise modify any posting. This Site does not verify or guarantee the accuracy of the material posted to the Message Boards or bear any responsibility for any loss, damage, or other liabilities caused by any posting. 

WHV Resort Group, Inc. may, in its sole discretion, terminate your Message Board password, account (or any part thereof) or your access to the Site, or remove and discard any communication transmitted by you, or information stored, sent, or received via the Site without prior notice and for any reason, including, but not limited to: (i) concurrent access of the Site with identical user identification numbers, (ii) permitting another person or entity to use your user identification number to access the Site, (iii) any other access or use of the Site except as expressly provided, (iv) any violation of the terms and conditions of these Terms and Conditions or the rules and regulations relating to the use of, the software and/or data files contained in, or accessed through, the Site, or (v) tampering with or alteration of any of the software and/or data files contained in, or accessed through, the Site. You may terminate your Message Board membership hereunder upon thirty (30) days written notice by you to WHV Resort Group, Inc. of your intent to terminate. Termination, suspension, or cancellation of your access rights shall not affect any right or relief to which WHV Resort Group, Inc. may be entitled, at law or in equity. Upon termination of your Message Board membership, all rights granted to you will automatically terminate and immediately revert to WHV Resort Group, Inc. and its licensors. 

DISCLAIMER OF WARRANTIES 

 
While WHV Resort Group, Inc. uses reasonable efforts to include up to date information in the Site, WHV Resort Group, Inc. makes no warranties or representations as to its accuracy, timeliness, reliability, completeness or otherwise. The content, materials, and products or services available in or accessible through the Site are AS IS and, to the fullest extent permissible pursuant to applicable law, WHV RESORT GROUP, INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, AND WARRANTIES IMPLIED FROM A COURSE OF PERFORMANCE OR COURSE OF DEALING. WHV RESORT GROUP, INC. DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN SUCH MATERIALS AND PRODUCTS, OR IN THE SITE, WILL BE UNINTERRUPTED OR ERROR-FREE, WILL BE AVAILABLE FOR USE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SITE, INCLUDING THE STORAGE SERVICES AND THEIR CONTENTS, OR THE SERVER THAT MAKES THEM AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you. 

TECHNICAL INACCURACIES AND TYPOGRAPHICAL ERRORS 

WHV Resort Group, Inc. Information may contain technical inaccuracies and typographical errors, including but not limited to, inaccuracies relating to pricing or availability. WHV Resort Group, Inc. shall not assume responsibility or liability for any such inaccuracies, errors or omissions, and shall have no obligation to honor information affected by such inaccuracies. WHV Resort Group, Inc. reserves the right to make changes, corrections and/or improvements to WHV Resort Group, Inc. Information, and to the products and programs described in such information, at any time without notice. 

AVAILABILITY OF PRODUCTS AND SERVICES 

 
WHV Resort Group, Inc.’s Internet sites contain information on WHV Resort Group, Inc.'s worldwide products and services, not all of which are available in every location. A reference to a WHV Resort Group, Inc. product or service on a WHV Resort Group, Inc. site does not imply that such product or service is or will be available in your location. 

INDEMNIFICATION 

You agree to indemnify, defend and hold WHV Resort Group, Inc. and its subsidiaries, affiliates, and their respective officers, directors, owners, employees, agents, information providers and licensors (collectively the "Indemnified Parties") harmless from and against any and all claims, liability, losses, actions, suits, costs and expenses (including attorneys’ fees) arising out of or incurred by any breach by you of these Terms and Conditions. WHV Resort Group, Inc. reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with WHV Resort Group, Inc.'s defense of such claim. 

NON-WHV-RESORT-GROUP SITES 

If you choose to leave the Site via links to other non-WHV-Resort-Group sites, including those of advertisers, WHV Resort Group, Inc. is not responsible for the privacy policies of those sites or the cookies those sites use. In addition, because WHV Resort Group, Inc. has no control over such sites and resources, you acknowledge and agree that WHV Resort Group, Inc. is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. 

GOVERNING LAW 

This is a United States Web site and is subject to United States law. WHV Resort Group, Inc. will disclose any information regarding the use of this Site including personal information pertaining to you without your permission when required by law, or in good faith belief that such action is necessary to investigate or protect against harmful activities to WHV Resort Group, Inc., WHV Resort Group, Inc. guests, visitors, associates, or property (including this site), or to others. 

If you would like to view the privacy practices that govern this site, please see our Global Privacy Statement posted at https://HyattVacationClub.com/privacy-policy. If you have any questions about these Terms of Use or privacy concerns, please write us at 300 Rancheros Dr,. Suite 450, San Marcos, CA 92069 or send an e-mail to privacy@mvwc.com.  

YOUR COMMENTS AND CONCERNS 

This website is operated by WHV Resort Group, Inc., which has its principal place of business at 300 Rancheros Dr., Suite 450, San Marcos, CA 92069. 

All communications relating to the Website should be directed to privacy@mvwc.com.  

 

TERMS OF USE CHANGES 

In the future, we may need to change these Terms and Conditions. All changes will be made here so that you will always have access to the most current version of the Terms and Conditions, which become applicable at the time the updated version is posted. These Terms and Conditions were last updated on April 1, 2022.