The Hyatt Vacation Club programs are independently owned and operated in respective parts by HV Global Group, Inc. and WHV Resort Group, Inc. (collectively, “HVC”). HVC is committed to providing digital platforms, including mobile apps, that are accessible for everyone, including individuals with disabilities. We are continually working to make our digital platforms and content accessible as part of our online inclusion efforts.
HVC is committed to ensuring that any new or updated platform and content produced or sponsored by HVC meets best practice accessibility standards. To further affirm our commitment, HVC employees designated as digital content editors are trained in the functions of accessibility tools and techniques. Additionally, periodic compliance scans of existing platforms are conducted and testing is performed by a team of users with a representative sample of different disabilities.
Our goal is to ensure that everyone has access to our digital platforms and can fully interact with them. The free Assistive Technology app featured on our websites is for individuals who have trouble typing, gesturing, moving a mouse or reading. The mobile app leverages accessibility tools that are available in your device’s native operating system, certain versions of which can include mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation and more. We also recommend the following device and assistive technology combinations for the best user experience:
Mobile devices:
• Android: TalkBack
• Apple: VoiceOver (iPhone and iPad)
If you have difficulty accessing our websites or if you have feedback on how we can improve your online experience, please contact us.
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