Now is the perfect time to save time — and make it a tradition. Helpline call volume is higher than normal in November, December, and January, but you can tackle year-end tasks at your convenience with a visit to The Lounge. Make a list, check it twice, and relax!
Use your online account to:
- Book vacations
- See upcoming reservations
- Check your points balance
- Purchase guest certificates
- Manage your profile
- Explore the benefits and programs you’re eligible for based on your ownership*, such as BEYOND, Jaunts, THIRDHOME exchanges, conversion to World of Hyatt® Bonus Points, deposits for exchanges with Interval International®, banking Portfolio Points/accruing Platinum Points, and more
Need help with something else? Call 800-GO-HYATT. Your call will be answered as quickly as possible.
GO HYATT helpline holiday closings:
Christmas Day: December 25
New Year’s Day: January 1, 2024
* Not all programs are available to all owners.
More Travel Inspiration
Enter for Chance to Win: Hyatt Vacation Club Capture the Flag Sweepstakes
Calling all Hyatt Vacation Club® Owners — we’re hoping you’ll want to join the fun and enter the Hyatt Vacation Club Capture the Flag Sweepstakes!* It’s fun and easy, and the grand prize is a stay at your choice of one of two of our most popular resorts.
Guided Tours for Points Owners Using BEYOND
Explore the world from a different perspective. Use your Ownership to go BEYOND and enjoy unique guided tours through Collette. Collette has been creating extraordinary travel experiences for more than a century with guided tours that span the globe. From the lush landscapes of Ireland and colorful markets of Morocco to the charming towns of Tuscany, Collette’s tours immerse you in each destination.
Ownership: Your Key to International Travel
Experience the transformative power of international travel with Hyatt Vacation Club and BEYOND, now offering access to guided tours* in some of the world's most intriguing locales through Collette.