Travel Tips

Use The Lounge To Save Time This Holiday

Woman looking at her phone in the kitchen
Now is the perfect time to save time — and make it a tradition. Helpline call volume is higher than normal in November, December, and January, but you can tackle year-end tasks at your convenience with a visit to The Lounge. Make a list, check it twice, and relax!

Use your online account to:

  • Book vacations
  • See upcoming reservations
  • Check your points balance
  • Purchase guest certificates
  • Manage your profile
  • Explore the benefits and programs you’re eligible for based on your ownership*, such as BEYOND, Jaunts, THIRDHOME exchanges, conversion to World of Hyatt® Bonus Points, deposits for exchanges with Interval International®, banking Portfolio Points/accruing Platinum Points, and more

Need help with something else? Call 800-GO-HYATT. Your call will be answered as quickly as possible.

GO HYATT helpline holiday closings:
Christmas Day: December 25
New Year’s Day: January 1, 2024

* Not all programs are available to all owners.

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