A new Fractional Owner Services phone number is available for Owners at:
- The Residences at Mountain Lodge
- The Residences at Park Hyatt Beaver Creek
- The Residences at Main Street Station
- The Residences on Siesta Key Beach
- Hyatt Vacation Club at Northstar Lodge (those with fractional Ownership)
To reach customer service, call 800-239-7110 Monday through Friday, 10 AM to 6 PM Eastern Time.
Calls will be answered by associates trained on the unique aspects of Fractional Ownership at these properties.
To reach Owner Services outside these hours — and for all other Owners (including those at Northstar Lodge that don’t have fractional Ownership) — please visit The Lounge.
You may also contact the GO HYATT Team at 800-GO-HYATT (800-464-9288), Monday through Friday, 9 AM to 8 PM Eastern Time and Saturday, 9 AM to 5 PM Eastern Time.
Call 800-239-7110
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Make the Most of Your Hyatt Vacation Club Ownership With Interval International
Travel to some of the world’s most captivating destinations using your Hyatt Vacation Club® Ownership. It’s easy to do through Interval International®. Just make a request to exchange your Portfolio Points, Platinum Points, or Club Points* to spark your next adventure.
If you haven’t already taken advantage of this benefit, we understand you might have some questions. Let's explore a few exciting reasons to use this Ownership benefit and how you can take advantage of it, starting today.