The best part of Ownership? Going on vacation, of course!
And we aim to make it simple to take the vacations you want. We’re making it easier for you to stay up to date on your benefits, what’s new, and how to get the most out of your Ownership.
The Lounge is a one-stop shop for Owner resources. You’ll find a personalized dashboard with quick access to information and features you need, plus vacation offers, travel inspiration, and learning resources that will help you navigate through the new site’s features.
To make sure you get the most out of The Lounge, you can watch the 5-minute video now: “Navigating the New Owner Website”.
Use your online account to:
- See a personalized dashboard of your Ownership
- Book vacations
- Review upcoming reservations
- Manage your profile
- Check your account balance and available points
- Stay on top of deadlines for banking, borrowing, and using your Portfolio Points or Platinum Points to go on vacation
- Purchase Guest Certificates
You can also explore destinations and vacation opportunities available through your Ownership,* such as BEYOND experiences, Jaunts, World of Hyatt®, Interval International®, and other programs and benefits.
Here’s an overview of using the site’s main navigation:
Resorts & Destinations
Get details about resorts, including features, amenities, and the local area. Check availability and make reservations.
My Reservations
See past vacations and upcoming reservations, confirmation numbers, the number of points used, add vacation insurance if you haven’t already done so. You can check your waitlist requests and add new requests. Add Destination Credit to participating resorts, too.
Owner Resources
Maximize the benefits of your Ownership with the helpful resources found here. See frequently asked questions, charts for fees and deadlines, calendars, points calculators, Club-to-Club check-in days, cancellation policies, and more.
Account
View this section for personalized information on your account, Ownership details, contact info, important dates, communication preferences, contracts, and more.
With a seamless experience and resources at your fingertips, you can enjoy even simpler vacation planning with The Lounge today.
Need more help? Contact the GO HYATT Team at 800-GO-HYATT (800-464-9288), Monday through Friday: 9 AM to 8 PM Eastern Time, and Saturday: 9 AM to 5 PM Eastern Time.
* Availability of activities and amenities may vary and is subject to change without notice. A reservation, fee, and/or waiver may be required for some activities and amenities.
More Travel Inspiration
Cruise Vacations Within Reach
As a Hyatt Vacation Club® Owner, you already appreciate the unparalleled experiences offered at our distinctive villa resorts in unique, hand-selected destinations.
Now, you can expand your vacation options even further by using your points to book a cruise through the BEYOND program. This award-winning, innovative program allows eligible Portfolio Points and Platinum Points Owners to transform their points into extraordinary vacation experiences, including cruises and curated tours around the globe.
30 Years Goes a Long Way
When Hyatt Hotels Corporation* entered the exciting world of vacation ownership in 1995, the company was venturing into unknown territory. But 30 years later, what’s been created is a legacy of helping families discover the power of vacations and the value of reconnecting with each other regularly.
What started with one charming Key West resort has grown to a thriving collection of 20+ resorts in unique, hand-selected destinations, and beyond. The memories will last a lifetime for the thousands of families who have become part of the Hyatt Vacation Club® family. But how did we get here?
Jaunts: Your Secret to Spontaneous Vacations
Imagine the perfect getaway is just 60 days away. And it costs fewer Portfolio Points or Platinum Points than you’d ever expect.
That’s the magic of Jaunts — a travel benefit designed to help Owners take more vacations for fewer points.