The best part of Ownership? Going on vacation, of course!
And we aim to make it simple to take the vacations you want. We’re making it easier for you to stay up to date on your benefits, what’s new, and how to get the most out of your Ownership.
The Lounge is a one-stop shop for Owner resources. You’ll find a personalized dashboard with quick access to information and features you need, plus vacation offers, travel inspiration, and learning resources that will help you navigate through the new site’s features.
To make sure you get the most out of The Lounge, you can watch the 5-minute video now: “Navigating the New Owner Website”.
Use your online account to:
- See a personalized dashboard of your Ownership
- Book vacations
- Review upcoming reservations
- Manage your profile
- Check your account balance and available points
- Stay on top of deadlines for banking, borrowing, and using your Portfolio Points or Platinum Points to go on vacation
- Purchase Guest Certificates
You can also explore destinations and vacation opportunities available through your Ownership,* such as BEYOND experiences, Jaunts, World of Hyatt®, Interval International®, and other programs and benefits.
Here’s an overview of using the site’s main navigation:
Resorts & Destinations
Get details about resorts, including features, amenities, and the local area. Check availability and make reservations.
My Reservations
See past vacations and upcoming reservations, confirmation numbers, the number of points used, add vacation insurance if you haven’t already done so. You can check your waitlist requests and add new requests. Add Destination Credit to participating resorts, too.
Owner Resources
Maximize the benefits of your Ownership with the helpful resources found here. See frequently asked questions, charts for fees and deadlines, calendars, points calculators, Club-to-Club check-in days, cancellation policies, and more.
Account
View this section for personalized information on your account, Ownership details, contact info, important dates, communication preferences, contracts, and more.
With a seamless experience and resources at your fingertips, you can enjoy even simpler vacation planning with The Lounge today.
Need more help? Contact the GO HYATT Team at 800-GO-HYATT (800-464-9288), Monday through Friday: 9 AM to 8 PM Eastern Time, and Saturday: 9 AM to 5 PM Eastern Time.
* Availability of activities and amenities may vary and is subject to change without notice. A reservation, fee, and/or waiver may be required for some activities and amenities.
More Travel Inspiration
Hyatt Inclusive Collection Hotels Through BEYOND
Hyatt Vacation Club® Owners, your opportunities for unique vacations have expanded again with Hyatt Inclusive Collection hotels, a trial program offering all-inclusive stays at international destinations through BEYOND*.
Your reservation includes food and beverages, certain on-site entertainment, gratuities, Wi-Fi access, and more. Use your Platinum Points or Portfolio Points to travel to one of 60+ all-inclusive hotels, offering everything from tourist favorites to hidden gems off the beaten path.
Great Vacations for a Reduced Number of Points
Jaunts are an exciting getaway option designed just for Portfolio Program and Platinum Program Owners who have a little flexibility around where and when to travel.*
Keep your eye out for great offers at select locations.
Escape to Paradise at Grand Hyatt Baha Mar in Nassau, Bahamas
When your dream destination is a tropical oasis with sun, sand, and sophistication, Grand Hyatt Baha Mar* in Nassau, Bahamas, is the place to be. Steeped in Caribbean luxury, this oceanfront resort takes your beach vacation to a whole new level.
At Grand Hyatt Baha Mar, fun island vibes, comfort, and tranquility come together on 15 acres of beachfront property featuring family-friendly accommodations, amenities, on-site activities, shopping, dining, and more.